DiceSpin Withdrawal — How to Cash Out, How Long It Takes, and What to Expect

A DiceSpin withdrawal starts at €50, caps at €5,000 per day, and lands 1–3 business days after your documents clear. That's the short version. This page covers the longer one — the exact steps, the conditions that affect timing, the verification documents you'll need to have ready, and the most common reasons a payout slows down. If you want to move money out of your account without guessing what happens next, read through once before you submit that first request.

AccelCore Enterprise Limitada operates DiceSpin under Anjouan licence ALSI-202506031-FI2. Every withdrawal is processed under those terms, and the rules here reflect exactly what's in our Payment Policy and Terms v1.03.

What are the DiceSpin withdrawal limits and fees?

Before you request a payout, it helps to know the numbers that govern it.

The €3 fee is refunded automatically if we don't process your withdrawal. So if something goes wrong on our end, you don't pay for it. Winnings above €40,000 go out in instalments — no interest, just spread over time.

One condition that catches people out: your deposit must be wagered at least once before we can send a payout. For sports bets, those wagers need to be on odds of 1.50 or higher. One turnover, not a bonus rollover. If you deposited and haven't placed a qualifying bet yet, that's the first thing to check.

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Which payment methods can you withdraw with at DiceSpin?

DiceSpin pays withdrawals back to the same method you used to deposit. That's a firm rule — we can't send funds to a different card, wallet, or bank account than the one that funded your balance. Business accounts are not accepted.

The methods available in your cashier depend on your country and registration currency. The cashier shows live options. What we can confirm from our Help Centre and payment documentation:

DiceSpin approval takes 1–3 business days. After we release the funds, how fast they actually hit your account depends on the method. Cards and bank transfers add up to five more business days on the bank's side. E-wallets and open banking options tend to arrive faster once we've signed off.

How to submit a DiceSpin withdrawal — step by step

1. Log in to your DiceSpin account and go to My Account.
2. Check your balance — confirm your deposit has been wagered at least once (x1) before you request.
3. Open the cashier and select the Withdrawal tab.
4. Choose your method — only methods linked to your account and used for deposits will appear.
5. Enter the amount — minimum €50, maximum €5,000 per single day request.
6. Confirm the request — you'll see it appear under My Account > Transactions as pending.
7. Submit KYC documents if this is your first withdrawal (see the section below). Documents must arrive within 3 days or the withdrawal is cancelled.
8. Wait for approval — we process and either approve or decline within 2 business days. If processing runs past 10 days, we'll contact you directly.
9. Funds arrive — once approved, timing depends on your chosen method (see the table above).

A pending withdrawal can be cancelled from My Account > Transactions before we process it. Once processing starts, cancellation isn't possible.

DiceSpin verification — what KYC documents you'll need

DiceSpin runs identity checks through SumSub on your first withdrawal. Get these together before you submit your payout request so you're not scrambling after the fact.

Identity document — passport, driving licence, or national ID (both sides). No scans — original-quality photos only.

Selfie with your ID — a photo of you holding the document, face clearly visible.

Proof of address — utility bill or official document dated within the last 3 months. Online statements must be in PDF format. Note: digital-only bank statements from providers like Revolut or N26 are not accepted for this purpose.

Proof of payment method — for cards, front and back with the first six and last four digits visible. For e-wallets, a screenshot of the account. For bank transfers, a statement showing IBAN and BIC.

Above certain transaction amounts, we may also request a source of funds document. If any documents expire or you add a new payment method later, re-verification applies at that point too. KYC usually clears within 24 hours of receiving complete documents — incomplete submissions restart the clock.

Why is your DiceSpin withdrawal taking longer than expected?

Most delays come down to one of a handful of causes. Here's what to check:

KYC not completed — if your documents haven't been submitted or we flagged something missing, the withdrawal sits on hold. You have 3 days from the request date. After that it's cancelled and you'd need to submit again.

Deposit wagering not met — the x1 turnover requirement must be satisfied before any payout. One real-money bet at qualifying odds clears it for sportsbook deposits.

Withdrawal still in pending — the 1–3 business day window is our internal processing time. Weekends and bank holidays don't count toward business days.

Bank or card delays — once DiceSpin releases funds, we have no control over how long your bank takes. Cards can add up to five business days. If it's been longer than that past our approval, contact your bank first.

Active bonus on your account — withdrawing while a bonus is active may forfeit it. Check your Reward Tracker before submitting if you're mid-wager.

If none of those apply and it's been over 10 days, reach out to us at [email protected] or through the Intercom messenger in your account. Disputes over payments can be raised within 30 days, and if internal resolution doesn't satisfy you, Axion ADR ([email protected]) is available as an independent escalation.

DiceSpin responsible gaming limits that affect deposits and withdrawals

DiceSpin lets you control how much goes in — and that affects what you build up to take out. Deposit limits can be set via Messenger and run on rolling windows:

These are voluntary limits, set by you. Once active, a lower limit takes effect immediately; increasing a limit takes longer to kick in by design. If you've self-excluded and want to reopen your account, the minimum cooling-off period is 6 months.

Accounts go dormant after 12 months of inactivity. At that point, a maintenance fee of up to €10 per month may apply. If you're taking a longer break, keep that in mind — the balance doesn't sit there indefinitely without a cost.

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